The Shuttle Social – Terms and Conditions
1. Payment
Attendance at any The Shuttle Social sessions requires full payment. Payment secures your spot and is used to reserve court space.
2. Cancellations and Refunds
Refunds will only be processed if a replacement participant is found.
Only the ticket price is refundable. Any payment processing fees charged by the ticketing system are non-refundable, as these fees are paid directly to the ticketing provider.
For any cancellations or refund requests, please contact theshuttlesocial@gmail.com.
3. Replacements / New Participants
If a replacement or new participant joins, they are required to pay the full ticket price, including any payment processing fees, regardless of when they join, to ensure fairness to all participants.
4. Filming and Media Consent
By participating in The Shuttle Social sessions, members consent to the following:
Consent to Filming – Sessions may be filmed for promotional and social media purposes.
Use of Footage – Recorded footage may be used for internal club purposes and promotional activities.
Anonymity Option – Members may request that they are not filmed, or that existing footage of them be blurred or removed.
Participation in club sessions constitutes agreement to these terms.
5. Session Format
Players will be grouped into pairs or teams based on the number of participants.
If the number of players exceeds the available courts, a rotation system will be implemented to ensure all players have equal time on court.
6. Arrival
Participants are requested to arrive at least 15 minutes prior to the session start time to allow for timely commencement.
Also read our community guidelines and privacy notice.